The Ministry has taken the initiative to develop standards for digital processing of passengers at airport to ensure uniform implementation and passenger experience across Indian airports through a connected ecosystem. A technical working committee having members from airport operators, airlines and industry has been formed for development of standards.
DigiYatra Central Platform will be operational by end of February, 2019. Bangalore & Hyderabad International Airports will be ready with pilot implementation by end of February, 2019. Airport Authority of India (AAI) intends to roll out the programme initially at Kolkata, Varanasi, Pune & Vijayawada by April, 2019.
DigiYatra will provide a pan-India powerful platform for future, adding that Airports will have the possibility of providing innovative services and consent based targeted services in future. Any service provider involved in facilitating travel of passenger from door to door will be able to use this platform in future through innovative solutions. The Minister asserted that the ultimate beneficiary will be the passengers, who will have all the travel related options available to them.
Elaborating on the contours of Digi Yatra, Minister of State of Civil Aviation, Shri Jayant Sinha said, it is a Facial Recognition based passenger processing which is a common standard being adopted the world over. To provide a seamless experience right from the entry to the airport upto boarding the aircraft, Shri Sinha said, DigiYatra will have a centralised registration system for passengers. “Under the Digi Yatra, passenger can get a Digi Yatra ID by sharing minimum details like Name, e-mail ID, Mobile number and details of one approved Identity proof where Aadhar ID is not mandatory. This DigiYatra ID will be shared by passengers while Booking ticket. Airlines will share the passenger data and DigiYatraID with the departure airport”, he said. Shri Sinha pointed out that a passenger who has created the Digi Yatra ID has to undergo a onetime verification at the departure airport during his/her first travel. “In case a passenger opted for Aadhar based verification, the identity will be verified online. On successful verification, facial biometric will be captured and stored in the Digi Yatra ID profile of the passenger. In case the passenger has chosen any other identity for creating Digi Yatra ID, verification will be done manually by Security personal and facial biometric will be captured and stored in the Digi Yatra ID profile. By this process the registration is complete”, he explained.
Digi Yatra will bring benefits to passengers and all stakeholders involved in the process, as Airport operator will have travel information in advance for better resource planning and the real-time data of passengers within the terminal will enable the operator to take proactive action to avoid congestion.